Terms and conditions

Golden Livstyle SRL knows the importance of your data and is committed to protecting their privacy and security. Therefore, it is important for us to provide you in an integrated and practical way with the information related to the processing of your personal data as data subjects (users of the website www.hotelmeliss.ro, customers, potential customers, consumers , potential consumers) within the framework of this Policy for the processing of personal data, applicable for the purposes set out below.

This Policy applies to all devices used to access the website www.hotelmeliss.rodevices such as smartphone, tablet, etc. If you do not agree with the terms and conditions related to their use (set out in this document regarding the protection of personal data, but also in the documents Cookie use policy, Privacy policyregarding confidential information, copyright, etc.), please do not use the website www.hotelmeliss.ro.

According to the provisions of EU Regulation 2016/679 for the protection of persons regarding the processing of personal data and the free movement of these data (General Regulation on Data Protection), the company Golden Livstyle SRL manages in a safe manner and only for the specified purposes, the personal data you provide to us about you, in the context of visiting our site and purchasing the services of Golden Livstyle SRL.

By checking that you agree with the Cookie Usage Policy, Privacy Policy and the Personal Data Processing Policy or, as the case may be, by continuing to use our site and services after this Policy has been completed, you expressly and unequivocally declare the fact that you accept that the personal data concerning you are processed by the company Golden Livstyle SRL.

The purposes for which we collect and process your personal data

Golden Livstyle SRL collects and processes your personal data for the following purposes:

1. Administration, improvement and delivery of the services provided by the website www.hotelmeliss.ro;
2. Commercial activities of sales services, including delivery, administration and development of sales services on the website www.hotelmeliss.ro, administration of customer accounts, research / market studies, statistics;
3. Advertising, marketing and advertising, activities for promoting the services of Golden Livstyle SRL, sending newsletters;
4. Post-sales activities, including customer relations services, informing users / customers about the evaluation of the services offered (including the evaluation of the services on the website www.hotelmeliss.ro);
5. Improving the quality of services through the activity carried out within the company;
6. For probation purposes in connection with the above and archiving activities.

The categories of personal data we process

In order to achieve the above purposes, we process the following categories of personal data:

1. For the administration, improvement and delivery of the services provided by the website www.hotelmeliss.ro - name, surname, telephone, e-mail address, company / place of work, technical information regarding the visitor's device - its location, IP address, the type of hardware equipment, information related to the time interval, as well as the date on which the website www.hotelmeliss.ro was used, other information resulting from the use of Cookies applications;

For more information on cookies, please refer to the Cookies Policy on the website.

1. For commercial activities of sales of services, including delivery, administration and development of sales, on the website www.hotelmeliss.ro, administration of customer accounts, research / market studies, statistics: name, first name, telephone, e-mail address , correspondence address, as the case may be.
2. For advertising, marketing and advertising, activities for promoting the services of Golden Livstyle SRL, sending newsletters - name and surname, telephone, e-mail, company / place of work.
3. For communication / feedback activities, including customer relations services, informing users / clients about the evaluation of the services offered by the Golden Livstyle SRL Company, improving the quality of the services provided: - name, first name, telephone, e-mail, company / place of work , other data resulting from the evaluation of the products by the customers - in addition, the company Golden Livstyle SRL processes data regarding: personal numerical code, series and identity document number, only for situations where there are competitions with prizes.
4. For probative purposes in connection with the above activities and archiving,the storage of personal data mentioned for the above purposes in order to maintain the records related to the activities carried out, to protect the legal rights and to exercise other rights according to the law and the contracts completed, the fulfillment of any archiving requirements, in accordance with the legal provisions.

Personal data that benefit from a special protection regime such as the personal numerical code, the series and the identity card number, will be collected and processed under limiting conditions and in accordance with the legal provisions to ensure compliance with the applicable rules in the field of data protection. The provision of personal data is necessary for Golden Livstyle SRL to carry out the activities listed according to the above. A refusal on your part to provide us with this data could lead to the impossibility for Golden Livstyle SRL to provide you with the respective services, information, to respond to your requests or to perform any other activities listed above.

To whom we disclose your personal data

In order to achieve one or more of the purposes mentioned above, Golden Livstyle SRL may disclose your personal data to the following categories of recipients:

1. to the contractual partners of the company Golden Livstyle SRL (as is the case with the companies with which Golden Livstyle SRL is in partnership, but only on the basis of a confidentiality commitment from them, guaranteeing that these data are kept safe and that the provision of this personal information is made according to current legislation),
2. service providers (marketing, payment / banking or other services), including entities assisting Golden Livstyle SRL in data processing as authorized persons, insurers, public authorities (National Supervisory Authority, Public Prosecutor's Office, Police, the courts and other authorized bodies of the state), based on and within the limits of the legal provisions and as a result of expressly formulated requests, to other companies in the same segment with the company RPD as well as you as a data subject in the context of exercising your right of access.

The data recorded by Golden Livstyle SRL company are not sold to third parties and are used only for the purpose of improving the company's services.
By reading the present Policy, you have become aware that the rights provided by law are guaranteed, respectively:

• to be informed about the processing of your personal data;
• access to your personal data and the possibility to consult the register of records of the processing of personal data, provided in art. 24 of Law no. 677/2001;
• intervention on your personal data;
• not to be automatically subject to an individual decision;
• to oppose the processing of personal data concerning you and to request the rectification, updating or deletion of the data according to the law. In the case of personal data processed for direct marketing purposes, this right can be exercised at any time, free of charge and without justification;

You can exercise these rights by sending an email to Golden Livstyle SRL at contact@hotelmeliss.ro or by accessing the contact form on the website www.hotelmeliss.ro.

• to file a complaint with ANSPDCP;
• to take legal action if you consider that there are violations of the law in this respect.

You can object at any time and without justification, to the processing of your personal data for direct marketing purposes, by sending to Golden Livstyle SRL (by accessing the contact form from the publication's website or by e-mail: contact@hotelmeliss.roa written request, dated and signed for this purpose. In this case, your request will be sent to the competent persons of the company Golden Livstyle SRL, you may receive a message confirming that your option has been noted, as well as any other necessary information, as the case may be.

Duration of data processing

It will be determined generally by the moment of exercising your right to opposition, under the conditions of art. 21 of the GDPR. Exception: For the data declared in the application form service, the data processing duration is 2 years, as a rule, or until the right of opposition is exercised. Also, the company Golden Livstyle SRL can store personal data for such an extended period, for probation and archiving purposes. At the same time, the storage of personal data for a longer period of time can be done for statistics, improving services, managing customer accounts, research / market research.

Other information

Please check this Policy for processing a personal character every time you use our website to be informed at all times about it.

At the conclusion of the processing operations, the registered data may be transferred, in whole or in part, to any other legal person in compliance with the special legislation in force, provided that they are used for purposes similar to those stated in this document.

For the incorrect registration of personal data caused by the data indexing software, Golden Livstyle SRL takes no responsibility.